31 Days Guarantee policy

At Lice Removal Experts ®️ Lice Removal Services, we take pride in our work and believe in the services that we provide you with. We are dedicated to making sure that you and your family are completely satisfied and offer a 31 Day Guarantee after your lice treatment appointment.

Our Guarantee Requires:

• The customer will be required to pay for a Lice Screening Session or Follow-Up Visit to determine whether head lice are present. (After 15 to 20 days of your initial lice treatment session, you may schedule a recheck appointment, for any signs of lice or their eggs (nits). If head lice are found after the aftercare instructions have been followed, you will be treated again free of charge as a part of our 100% Guarantee Policy.)

• All household members and caregivers (babysitters are considered to be part of a “household”) are checked and treated if necessary for head lice on the same day by a Lice Removal Experts®️ expert otherwise the guarantee is void- no exceptions.

• You and your family follow the aftercare instructions, which will be provided by your Lice Removal Expert. (you must abide by the follow-up plan and will give the plan 2 weeks to work fully).

• If head lice are discovered after following the aftercare instructions, clients will be treated free of charge. We do request that you save any evidence of lice and/or nits as there must be evidence of an active lice infestation in order for the guarantee to apply.